At Parasol IT Integration Services, I believe every great business deserves the clarity, support, and systems it needs to thrive. My mission is simple — to help you stay focused on what you do best, while I handle everything that keeps your operations running smoothly behind the scenes. Think of me as your extra set of hands, your strategic partner, and your yellow umbrella in the storm — here to save you time, energy, and frustration.

I’m Melissa Miles, founder of Parasol IT. Over the past 17 years, I’ve guided organizations across industries through everything from IT integration and software migrations to business process design, project management, and day-to-day administrative support. My background spans roles as an IT Operations Manager, Business Analyst, Cyber Security Access and Identity Management, Operations Supervisor, and Business Development Director, leading both technical and business teams to measurable success.

I specialize in building scalable systems that make businesses more efficient, resilient, and future-ready — whether that means architecting custom workflows, implementing new tools, or simply taking everyday tasks off your plate. My clients count on me to connect the dots between people, processes, and technology so their teams can focus on growth instead of getting bogged down in logistics.

From back-end office administration (like newsletters, invoicing, and communications) to complex IT integrations, data migrations, and workflow automation — if it keeps your business moving, I can make it better, faster, and easier.

At Parasol IT, no two solutions are the same — because no two businesses are. My role is to step in, assess your needs, and tailor support that fits seamlessly into your world. You stay in the field doing what you love; I’ll handle the rest.

Let me save you.